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AGDOAD Arthritis Knee Support Brace, Infrared Heating Therapy Kneepad to Relieve Knee Joint PainAGDOAD Arthritis Knee Support Brace, Infrared Heating Therapy Kneepad to Relieve Knee Joint PainAGDOAD Arthritis Knee Support Brace, Infrared Heating Therapy Kneepad to Relieve Knee Joint PainAGDOAD Arthritis Knee Support Brace, Infrared Heating Therapy Kneepad to Relieve Knee Joint PainAGDOAD Arthritis Knee Support Brace, Infrared Heating Therapy Kneepad to Relieve Knee Joint PainAGDOAD Arthritis Knee Support Brace, Infrared Heating Therapy Kneepad to Relieve Knee Joint Pain

AGDOAD Arthritis Knee Support Brace, Infrared Heating Therapy Kneepad to Relieve Knee Joint Pain

94% of buyers enjoyed this product! 1963 orders
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10990
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China United States
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Product Description

AGDOAD Arthritis Knee Support Brace Infrared Heating Therapy Kneepad for Relieve Knee Joint Pain Knee Rehabilitation Dropshipping
Note: The product is one piece, not one pair. If you need one pair, please buy 2 quantity.
>> Q & AQ1. The product do not working, what should i do?

A1: Hi, the product is plug to use, after plug, please long press 3 seconds to turn on the product, then you can use it. Please try it again.
Q2. The product is not heating or not heating enough, what should i do?
A2: If you order the USB version, please connect the usb cable with higher output adapter, then the heating temperature will be higher.
The USB output voltage is 5V, please connect with 7.5V or 9V adapter to use. Thanks.
Q3. I have not received the package, what should I do?
A3: Hi, if you have not received the package, please contact us, we will compensation you.
Q4. I have not received the adapter, what should I do?
A4: Hi, if you order USB version, the package without adapter, please understand.
If you order the US plug version, and do not received the US plug, or the plug has problems, please contact us, we will check and give solution to you asap.
>> Instructions
  • 1. Please long press the switch for 3 seconds to start power.
  • 2. This product will work normally when the plug is plugged in, and the red light, white light, blue light goes out after 0.5 seconds without pressing the switch.
  • 3. This product is fully heated when the light turns red in breathing pattern (it is not always bright, it is shown as flickering).
  • 4. This product will be automatically transferred to 70% heating if you do not press the switch, and the light will turn whiteafter 5 minutes.
  • 5. Once pressing the switch, it will be transferred to 45% heating, and the light turn blue.
  • 6. This product will be off after long press the switch for 1.5 seconds.
>> Specifications

  • Material: Breathable Neoprene Material
  • 3 heat-settings: red-highest, white-medium, blue-lowest
  • Size: 59*21.8 cm
  • USB Output Voltage: 5V/DC
    The first gear (Red light), the temperature is about 44 Celsius.
    The second gear (White light), the temperature is about 41 Celsius.
    The third gear (Blue light), the temperature is about 38 Celsius.
    US Plug Output Voltage: 7.9V/DC

    The first gear (Red light), the temperature is about 56-65 Celsius.
    The second gear (White light), the temperature is about 46-55 Celsius.
    The third gear (Blue light), the temperature is about 40-45 Celsius.
>> Package Included (Optional)
Package One:
1 x Knee brace support
1 x USB cable
1 x User Manual
Package Two:
1 x Knee brace support
1 x US Plug
1 x USB Cable
1 x User Manual
Note: Please check the package clear, there is no adapter inside.

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of safetygearmart (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of safetygearmart.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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